Gecko Resort Rules and policies
In Order to make your stay as pleasant as possible, the Management requests your co-operation in observing the following as an agreement between the guest and the Gecko Resort
The tariff is for the room & breakfast only and is exclusive of any government taxes applicable. Meals and other services are available at extra cost. Guest registration forms must be signed on arrivals.
2. Settlement of Bills
Bills must be settled on CHECK-IN.
Mpesa and credit cards (Visa, Mastercard, Amex ) are accepted. Personal cheques are not accepted.
3. Cancellation policy
The cancellation is free of charge 7 days prior to the date of arrival, after this time we charge you the One Night as cancellation fee.
Please present your ID card or Passport upon Check-in. By Law visitors must present personal documents for hotel records. Check-in time is 2,00 p.m.
Check out time is 10,00 a.m. Please inform the reception if you wish to retain your room beyond this time. The extension will be given depending on the availability. If the room is available, the normal tariff will be charged. On failure of the guest to vacate the room on expiry or period the management shall have the right to remove the guest and his/her belongings from the room occupied by the Guest.
6. Luggage Storage
Subject to availability of the storage space, the guest can store luggage in the luggage room, at the guest’s sole risk as to loss or damage from any cause, Luggage may not be stored for a period of over 30 days.
7. Guest’s Belongings
Guests are particularly requested to lock the door of their rooms when going out going to bed. For the convenience of the Guest, safety box are provided in the room to store any valuables.
The Management will not in any way whatsoever be responsible for any loss / or damage to the Guest’s belongings or any other property from either the hotel room or the safety boxes or any other part of the hotel for any cause whatsoever including theft of pilferage.
Pets allowed under 7 kg. Pets cannot eat in the public area and outlets of the resort. Within the resort and on the beach, pets must be kept on a leash.
9. Hazardous Goods
Bringing goods and/or storing of raw or exposed cinema films, or any other article of a combustible or hazardous nature and/or prohibited goods and/or goods of objectionable nature is prohibited.
The Guest shall be solely liable and responsible to the management, its other guests, invitees visitors, agents and servants for all loss financial or otherwise and damage that may be caused by such articles or as a result of the guests’ own negligence and non-observance of any / instructions.
Gambling, contraband, prostitution, weapons, explosives, flammable objects, poisons, drugs, animals and pungent food are strictly prohibited on hotel premises.
10. Damage to Property
The guest will be held responsible for any loss or damage to the hotel property caused by themselves, their guests or any person for whom they are responsible.
11. Management’s Rights
It is agreed that the guest will conduct him/ herself in a respectable manner and will not cause any nuisance or annoyance within the hotel premise.
Free of Charge Parking inside the Resort. The company assumes NO responsibility for Loss or Damages to Vehicles
13. Government rules and regulations and application of laws
Guest are requested to observe, abide by confirm to and be bound by all applicable acts and laws and Government rules and regulations in force from time to time.
THE MANAGEMENT RESERVES TO ITSELF THE RIGHT TO ADD TO, OR ALTER OR AMEND ANY OF THE ABOVE TERMS, CONDITIONS AND RULES.